For limited space or an economical option.
Air Source Heat PumpsYour Trusted Heat Pump Installers
For reliable efficiency, durability and low running costs.
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Find my best solutionProfessional heat pump installation
for your home
Our trusted team will assess your property and work alongside you to design and identify the most suitable position for your new heat pump.
There has never been a better time to make the switch to heat pumps to reduce your carbon footprint, save on energy costs, and future-proof your property. We’re here to support you with professional advice and expertise for you to make the switch. Contact us today to discuss transforming your home’s heating system.
C J Haseler2024-12-12 Craig and the team were very helpful and efficient and worked hard to complete our installation in time for Christmas. Can't fault them! Ben Smethurst2024-10-23 Exceptional standard of work which is rare these days! Neat, tidy a proper job. Over the moon with it. Thanks Steve & Ali Doswell2024-07-19 Brilliant Norwich based company. High quality heat pump equipment installed, with equally good installation. Very helpful and friendly people throughout. Highly recommended. Sarah Brett-Sheridan2024-03-18 We're newbies to heat pumps and are in the process of deciding on which brand but we're based too far away (on south coast) from Heat Different to commission the work. I contacted them after seeing they install both brands we were looking at (Viessmann/ Stiebel Eltron) and their reviews were glowing. Even though Craig knew he wouldn't be able to tender for the work he was quick to offer and more than happy to advise us on the HP's we were considering and even looked over the quotes we'd received from our local installers to comment on. The advice he's given us has alayed any concerns we had and confirmed our choices which, in a HP minefield has given us the confidence to proceed. I can't recommend Craig enough, he really has gone above and beyond in his assistance and had we lived closer Heat Different they would have definitely won the work. Thank you! Mark Brice2024-01-08 Following a recommendation, we contacted Craig for a quote for a Viessmann Vitocal 151-A. The process from quote to the commissioning went through seamlessly. The team were always polite, knowledgeable and happy to explain what they were doing and how to use the system. The site was cleared of all rubbish in a timely manner. Over a month of running, we have achieved a COP of 4.71 across both heating and direct hot water. More than happy to recommend Craig and his team. Lucy Galvin2023-07-02 Craig and the team are professional, knowledgeable, skilled and efficient. They take a real pride in their work, and want to get it right for the customer and go the extra mile to do so. I would not hesitate to recommend Heat Different for a high quality install of high quality technology. Alison Potter2023-03-29 I spotted Craig's sign written Vans on the A11 and was seeking air source heat installation for our multiple barn renovation. I contacted them (and a few others). Craig was first to turn up, he was really professional, knowledgeable, approachable and understood that we didn't know a thing about air source. We had 3 units installed and the whole team have done a fantastic job. The installation was smooth, exceptionally neat, it works great so all our newbie fears have disappeared. I got all the paperwork through and the warranty. We love our underfloor air source heating, it is perfect, warm and easy to use. I'd certainly recommend Heat Different and would reassure anyone committing to a change in heating it is a breeze with their team. John Flatt2023-03-29 We found this company to be very efficient and helpful with any problems we encountered. Excellent service. First class engineers. Oscar Mardle2023-01-11 We recently had a domestic air source heat-pump installed by Heat Different. Right from the start we were impressed by how Craig surveyed our system with a view to installing the pump. The installation itself was very efficient with workmen turning up on time, working hard under cramped conditions inside and cold wet conditions outside. They were always extremely polite and pleasant to have in our home and cleared up thoroughly after. All the rubbish produced from the installation and our old boiler were cleared from the site. The heat-pump itself turned out to be faulty and Heat Different were pro-active in getting a brand new replacement rather than a repair. The manufacturer’s engineer, during an on-site visit, said “If we get a call from Heat Different I know that there really is a problem with the heat-pump - Heat Different know their product, how it works and how to set it up." The heat pump itself is purring away quietly outside our backdoor and makes far less noise than our old boiler. We have plenty of hot water and the radiators upstairs (we have underfloor heating downstairs) although warm rather than hot are producing more than enough heat to heat the bedrooms on a frosty morning. In the recent (December 2022) cold snap we were warm and toasty, the heatpump working at an efficiency of at least 3 We do not hesitate to recommend Heat Different. Tim Reynolds2022-11-24 So I required a retro fit of a heat pump system into an old house with old plumbing. I wanted to discuss the best solution and all I got back was quotes from numerous suppliers for an installed system. I had lots of questions and issues to resolve and wanted to discuss. Heat Different spent time discussing the options and we came up with a plan. Craig and team were brilliant. They use modern press fit plumbing, planned the plumbing before starting and did an excellent tight and clean install. We had an issue with a plate exchanger, that was not performing, they discussed and replaced with Viessmann without issue very quickly, cannot ask more. I have a Viessmann heat pump which is keenly priced and efficient. Sat here warm and cosy, I cannot recommend more. I have added some photos through the install, to give an idea (the plumbing was installed behind a cupboard as requested by an awkward customer).
Save up to £7500 with the Boiler Upgrade Scheme
We’re MCS approved, meaning heat pump installation with us makes you eligible for a government grant known as the Boiler Upgrade Scheme (BUS). So long as it is implemented by a certified installer, the scheme provides up to £7500 towards you making the switch from a traditional heating system. The grant has been put in place to encourage homeowners to reduce their carbon emissions with a more efficient heating alternative. Get in touch if you’d like to enquire more about the BUS.
Bespoke heat pump design
The Heat Different team are your trusted local heat pump installers, specialising in design, installation and device maintenance for domestic and commercial properties. We can provide professional advice on the location, energy source and overall design of your device, which plays a key role in performance, running costs and life span. We can adapt the system to your home or office space whilst maintaining optimum efficiency. Innovative design will allow you to control every aspect of your heating system with a sleek and user-friendly interface.
After installation, our heat pump engineers will always be on hand to ensure you get the best from your new system.
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